Delete your Homewood Living Ministries account

This page is for the Homewood Living Ministries mobile app, provided by Homewood Living Ministries.

Delete your account in the app (fastest)

1. Open Homewood Living Ministries and sign in.
2. Tap your profile picture (top right), then Settings.
3. Tap Delete account, enter your password, type DELETE, and tap Delete my account permanently.

When you confirm, your account is deleted from Homewood’s database and you can’t sign in to it again. It can’t be recovered in the app.

What is deleted

• Your account and sign-in
• Your profile, photo, campus and church details
• Photos you shared to Homewood albums, including any still waiting for review
• Your privacy and conduct agreements
• Your record of devotionals you’ve read
• Your journal, highlights, notes and saved items: on this phone, and on Homewood’s server if you turned on backup
• Your reading-plan progress: on this phone, on Homewood’s server if you turned on backup, and in any reading group you were in
• Your event registrations, group memberships, blocks and inbox
• Your friends, friend requests, invite codes, and the messages you sent
• Your comments in reading groups

What stays in our database

• Reports you made, and Homewood’s notes on them, exactly as written, including any names in them.
• Reports other members made about you, and any copy of a message of yours that was reported.
• Privacy requests and account-deletion requests, as written, including any name and contact details given with them.
• Records of actions on your account (for example, that it was deleted), which keep your former account number, an internal code that can connect these records to each other.
• Announcements Homewood sent you, in Homewood’s sent records.
• Messages other people sent you, in their conversation with you (shown to them as “A deleted member”), and messages other members sent in groups you were in.
• Comments other members posted in reading groups you were in, and any copy of a comment of yours that was reported.
• Devotionals and other content Homewood publishes. If any of it names you, ask Homewood to review it.

The link between these records and your account is removed, but what is written in them, and your former account number, can still identify you.

Other copies

• Homewood’s daily database backups keep a copy for 7 days.
• Our hosting provider’s service logs may record your account’s activity, for as long as the provider keeps them.
• Emails Homewood sent you stay in your email inbox.
• Lists or exports that Homewood staff saved before your deletion (for example an event sign-in sheet) stay on their computers until they delete them.
• If you used Homewood on another phone, its copy stays on that phone until you delete the app there.
• Anyone who saved a copy of a photo while it was shared in an album keeps that copy.

Can’t sign in?

Contact us: https://homewoodlivingministries.com/contact-us or mkolias@hmwd.org. Write from the email address on your account and ask us to delete it. We’ll then write to the email address on your account to confirm the request, and we delete the account only after you reply to that message.

Staff accounts: if your account has Homewood staff access, that access must be removed before the account can be deleted.

Read the full Homewood Living Ministries app privacy policy.